marketingtechoutlook
How Customer Experience is Getting in the Way of a Great Customer Experience

How Customer Experience is Getting in the Way...

By : Yasminka Nemet, Chief Marketing and CCO, MV Transportation
Connecting People and Technology to Deliver the Best Customer Experience

Connecting People and Technology to Deliver the...

By : Bill Schimikowski, VP, Customer Experience, Fidelity Investments
Enhancing Customer Experience through AI

Enhancing Customer Experience through AI

By : Jason Maynard, VP, and GM at Zendesk Guide and Data Products
Why an Integration of Digital + Human Customer Experience is Smart

Why an Integration of Digital + Human Customer Experience is Smart

By : Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises [NASDAQ:SYKE]
Putting a Face on Every Customer

Putting a Face on Every Customer

By : Jay Henderson, Director- Marketing Cloud, IBM Commerce
Reshaping Customer Management

Reshaping Customer Management

By : Christopher Higgins, CIO, Technology Delivery and Infrastructure Services, U.S. Bank [NYSE:USB]
An ideal Gateway to Bring Brands Closer to the Customers

An ideal Gateway to Bring Brands Closer to...

By : John Sadowski, Executive Vice President & CIO, Sandy Spring Bank [NASDAQ:SASR]